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Issue February 2004                               "Keeping Businesses Moving Towards Success"

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Sizing A Phone System

When buying an office phone system, a primary concern is to make sure that the system is the right size for your firm. This means understanding the size constraints of the system.

In the case of key systems, system size is usually indicated as a combination of "lines" and "extensions." Lines, which are also sometimes called trunks, indicate the total number of outside lines used by the company, while extensions refer to every phone within the company. For example, a system might accommodate up to 12 lines and 36 extensions.

In contrast, most PBXs define size in terms of "ports," which indicate the maximum number of connections that can be made to the system. This includes outside lines and inside extensions, as well as accessories such as voice mail or automated attendants.

Even if office phone systems can handle your current phone traffic, you also need to check that it will be able to handle your future expansion needs. The ideal system should be able to handle such expansions in a very cost-effective manner.

Check which items will need to be purchased or replaced as your needs change and your staff grows to get a good sense for your future office phone systems costs.

Click Here For A Directory Of Vendors of Business Phones Systems that can help you with all your communications needs.

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*Article by Patricia Kopp.  Visit www.creativeBUSINESSworks.com for more original content on marketing tips, sales strategies and business success.

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