Issue November 2003 - Cincinnati                "Keeping Businesses Moving Towards Success"

Editor's Note

Let me be the first to wish all of you a Happy Thanksgiving! Take a moment to reflect on your successes, be appreciative of support and be thankful for all that you have and are able to do. Remember the blessings of family, loved ones and good friends.

We have just completed are first year of publication of this newsletter, I hope you all are able to gain a little bit from each issue. I try to include information that will help your business efforts.

We've included some great articles this month to help you sell more and some helpful ideas on networking. Check out our recommended resources for your business needs.

Be sure to watch for our next issue in which you will find more marketing tips, sales strategies, and business services that will help you succeed in your business endeavors. Good luck and enjoy!  Please feel free to forward this page to an associate.

Sales and Marketing Strategies In This Issue:

Networking Basics  -  Learn the basics of this important business skill. 

Honesty Sells - Why building a customer's trust helps you sell.

Recognize Employees  -  Learn how to recognize, reward and thank people.

Be More Productive In Sales - If you want to be more productive in sales try following these 10 steps. 

Phone System Dealers

Virtually all phone systems require the assistance of a dealer for programming and installation. As a result, finding a good dealer can be the most important part of the purchase, since any phone system you choose needs to be properly installed for optimal performance.

The most important consideration in choosing a dealer is the number of installations completed with your system. A dealer who has installed many of the same systems will be much more familiar with the problems that can occur. Ideally, the brand you are considering should be the dealer's best-seller. Knowing that the dealer is committed to the line, you can be assured of a long-term source for service.

Inquire about the dealer's specific installation experience. Ask about the size of the companies involved and what options or features were added.

Also obtain a list of references, including several completed in the past year, so you can ask about their experiences in detail.

Some other questions you may want to ask:

• Who will install the system? The dealer or a subcontractor?

• Who will provide training?

• What are the terms of the warranty?

• What are the costs associated with service and maintenance?

• Does the dealer provide backup during a power failure?

• How long will it take for the dealer to respond to trouble calls?

• Does the dealer have remote maintenance capabilities?

For the most comprehensive information on business telephone systems for your Cincinnati area business contact Mark Cullen with CBS Technologies at 513-361-9600. 
Or you can click here for more info.

"Don't be afraid to give your best to what seemingly are small jobs. Every time you conquer 
one it makes you that much stronger. If you do the little jobs well, the big ones tend 
to take care of themselves."

--Dale Carnegie

directory of resources

Marketing Support -

 creativeBUSINESSworks

Number One Rated Web Sites - Save time searching through thousands of web sites.  Use this free web site to search the best of the web.

The Number One Web Site

Workplace Stress Reducer - Employees are so important to a company's success. Click here to learn how to improve the work place environment. 


The Small Business Marketing Bible  -  Tips,Tricks and Techniques to Help Your Small Business Grow

Purchase ACT! 6.0 for 2004 and any handheld and get up to $100 back!

Great Ideas for Great Gifts! Successories Desk Accessories

Business Telephone Systems - Services for the Cincinnati area:  CBS Technologies

FUN FACTS & TRIVIA:

• The average American person uses 5 times as much fuel energy as an average person anywhere else in the world.

• A queen bee uses her stinger only to sting another queen bee.

• When a giraffe is born it falls from height of six feet and normally does not get hurt.

• 33% of the population cannot snap their fingers.

• There are 293 different ways to get change for a dollar.

• It takes 4 hours to hard boil an ostrich egg.

Monthly Riddle:

Helpful Links:

if you would like to help just click on the link: 

24,000 die of hunger each day.  Help The Hunger Site -    

The Hunger Site

Help fund mammograms for underprivileged women -

  The Breast Cancer Site

Help neglected animals - 

 The Animal Rescue Site

• Valuable Marketing And Sales Support

• "How To" For Business Success

• Pre-written business letters and forms

You can receive one month free to this valuable, business resource site by completing a brief survey on a unique marketing program that could greatly increase your sales efforts.

I'll take the survey.  My company has no web site.

I'll take the survey but my company already has a website.

Marketing Tip of The Month:  

While a business needs to constantly capture new customers, the focus and priority should be on pleasing your existing customer base.

     Referrals among repeat customers are 107% greater than non-customers.

     It costs six times more to sell to a prospect than to sell the same thing to a customer.

As you can see your marketing dollars will go further if you use it to build, nurture, and develop your customer relationships.